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DELTA AIR LINES IN HOT WATER: NO AI PRICE-GAUGING FOR CUSTOMERS AFTER BACKLASH!
Shockwaves Through the Skies! Delta’s Promises Not to Use AI for Price Gouging!
In a dramatic turn of events, Delta Air Lines has sent a thunderous message to the skies of consumerism: NO MORE AI-DRIVEN PRICE HIKES! Amid a firestorm of discontent from lawmakers and the public, Delta has vowed not to tap into the controversial realm of artificial intelligence for personal ticket pricing. Buckle up, folks!
SENATORS CRACK THE WHIP! After fierce criticism from Democratic Senators—Ruben Gallego, Mark Warner, and Richard Blumenthal—who voiced alarms about the airline potentially manipulating fares to maximize profits, Delta has backpedaled. They warned that this could mean devastating fare increases for every traveler, targeting each passenger at their financial pain points!
Delta’s Eye-Opening Admission! The airline insists it has NEVER employed AI for this nefarious purpose. In a stunning letter to the senators, they really put their foot down: "There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized prices based on personal data."
But wait—could that really be true? Senators greeted Delta’s assurance with cautious optimism, yet they’re still digging deeper! Gallego exclaimed, “Delta is telling their investors one thing, and then turning around and telling the public another.” We need more transparency, folks!
UGLY TRUTHS ABOUT AI IN AIRLINES! It gets juicier! Delta previously hinted at using AI for revenue management, which raised more than a few eyebrows. Critics fear this could spell disaster for consumer trust, as highlighted by American Airlines CEO Robert Isom, who passionately decried “bait and switch” tactics in an earnings call.
PROTECTIVE LEGISLATION IN THE WORKS! Meanwhile, firebrand lawmakers Greg Casar and Rashida Tlaib are pushing for a bold new law to ban companies from using AI to set prices based on personal data! That’s right—no more raising ticket prices after you search for a family obituary. Talk about a shocking invasion of privacy!
SPYWARE PRICING ALERT! A recent report from the FTC revealed that retailers, including airlines, have been covertly using your personal info to tailor prices. Imagine being targeted with inflated prices simply based on your browsing habits or life events!
Delta argues it’s only been using dynamic pricing for over 30 years, reacting to market trends and fuel costs—not your personal diary! But let’s face it, with tens of millions of fares bouncing around, the stakes couldn’t be higher!
In their own words, Delta is riding the AI wave to streamline pricing processes, but it’s clear they’re under scrutiny from every corner. One thing’s for sure: this saga is far from over! Buckle up and stay tuned, because the drama is taking off!
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